The holidaze are upon us...

About last week, it seemed everyone (myself included) began to realize that Christmas is upon us... orders started flowing in right as I got this feeling that I wanted... or needed.. (whatever!) to get out and do some serious shopping!

Is the economy picking up? I don't know... I'm not entirely shopping with coupons and sales on my mind -- my youngest son and oldest grandson have things they want on their Wish List -- they seem to be like many others in their age groups (9 - 18) so the things they want aren't deep discounted.

And my dear customers stun me by somehow ignoring or not noticing the 10% discount I've offered through Twitter. My guess is most are my age or older and relatively clueless as to what Twitter is, let alone how to use it. I'm also a bit shocked at how many are a few cents (and I mean cents, not dollars) away from the free shipping, but ignore it.

Of course, I've done the same myself many times -- my own attitude has been something along the lines of "daggone it, you aren't gonna manipulate me into buying another bookplate I don't want or need, just to get your free shipping!"

I'd love to know, aside from good service and good products, what do customers want?