The software system - Merchant Miva - leaves a bit to be desired. Slowly it keeps taking away things, if I had them in the first place. In my low budget, semi-Luddite manner, I'm trying to work around it since I don't have the capital or interest to invest in a more refined system. My latest way of working around the system in my Luddite, Quaker manner. (see my phone number policy comments here) I hope is working.
So, little Miva has taken away the ability for customers to select First Class as a shipping option (the method most often used for my lightweight products) and the third party software developers recently stopped providing a fix.
So, now:
If you chose Priority Mail, I ship Priority Mail. If you choose Parcel Post, I ship First Class and refund you the difference.
Orders over $50.00 are shipped free - US, Canada and Britain only.
These aren't quite discounts, but..I hope these help make up with a kind of personal interest and service for what technology isn't offering.
My Miva software is a much older version- I think I've had it for nearly 10 years, having updated only once since I started this business in 2000. And though I realize it would probably increase business to invest in a better system, I don't have a lot of money or time to invest in a better system. This is a tiny home based business, I'm not (at 64) hoping to grow this puppy into something huge and profitable.
That can't sound good to my customers.
(read also the post on how my system works with giving customers their discount)
